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Training

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Training

Airline Safety Management

Introduction to SMS

Half-day basic course on the background, principles and concepts of SMS for mid-level managers and senior staff.

SMS for Senior Airline Managers and Executives

Half-day intensive session to explain SMS as a business process to department heads and executives.

SMS Train the Trainer

2½ day course to provide training personnel the skills and knowledge to conduct SMS training in compliance with local regulations.

SMS Workshop

Tailored workshop to help departments build on the regulatory and corporate SMS guidance to optimise departmental safety performance.

Measuring Safety

1 day course to explore how to use metrics, auditing and safety performance indicators (SPIs) to measure continuous improvement in safety.

Hazard Identification and Safety Risk Assessment

1 day course on identification of hazards, development of an operational risk assessment tool and managing a hazard register.

Safety Reporting Systems

1 day specialist course for safety department staff on the establishment, maintenance and on-going development of a reporting system, and the analysis of report data and trends.

Flight Data Management

1 day specialist course for safety data analysis staff, on advanced techniques in FDM and data analysis.

Introduction to Incident and Accident Investigation

2 day course for safety department staff on techniques, technologies and procedures for the effective investigation of airline incidents and accidents.

Human Factors in Investigation

1 day course for investigators to examine the role of human performance and behaviour in incident outcomes.

Interview Skills

1 day course for managers and safety department staff to teach the skills for investigative interviews following incidents and accidents.

Root Cause Analysis (RCA)

2-day course explaining and demonstrating fundamentals of the two most frequently used RCA methodologies.

Safety Performance Indicators (SPIs)

A one-day session explaining how to develop and define SPIs and KPIs, and how they build the foundations of an effective safety management system (SMS).

Emergency Response Planning

Emergency and Crisis Management Overview

2 day course for those with responsibility for development of Emergency Plans including Emergency Plan maintenance, media communications, people issues, dealing with multi-agencies and emergency services, checklists and testing.

Emergency Response

1 day course including Emergency Control Centre and Information Management (including awareness and implications of e-disclosure) and social media.

Crisis Communications

1 day course working with the media and social media in an emergency. This media training is intended to provide the participants with knowledge and experience of both the print and broadcast media and to assess their ability to carry out pre-recorded and live broadcast interviews.

Business Continuity Management

1 day course covering an introduction to Business Continuity Management including BCM lifecycle, Business Impact Analysis, contents of a best practise BC Plan, supply chain management and testing.

Emergency Exercises

½ or 1 day simulation exercises to test the organisation’s Emergency Response Plan.

Enterprise Risk Management

1 day workshop for department heads and senior managers to identify and work with a risk assessment tool that is tailored to the individual organisation and its culture.

Testimonials

Capt. Gillespie of Gates Aviation, conducted a series of  introductory training workshops on Safety Management Systems (SMS)  for Spice jet employees at Delhi  and Gurgaon . These training sessions were conducted  for the successful implementation of the Safety Management System mandated  by ICAO and regulated by the DGCA, India.

Capt. Gillespie initially, evaluated the requirements of SMS training for  our  airline, and then designed  training modules specific to the requirements of the various groups attending his training.

 The training sessions were highly appreciated by the participants  and  the feedback from them was “ excellent”.  

Capt. Gillespie  was an engaging facilitator, and provided well thought out examples to demonstrate the material being taught.  By providing a guide, he has facilitated a form of structured learning for us

 I would highly recommend him for future assignments in SMS training.
Captain K Ravindran – SpiceJet

A two-day course explaining and demonstrating fundamentals of the two most frequently used RCA methodologies.

Services

Safety Management

Safety Management
Bespoke Safety Management training and comprehensive SMS capability

Risk Management

Risk Management
Are you managing your risks properly? Do you have a Risk Register?

Legal Services

Legal Services
Aerospace insurance, commercial, regulatory and liability issues

Security

Security
Is the security portfolio adequately prioritised within your business?

Crisis Management

Crisis Management
Training, emergency exercises, plan reviews and business continuity

Training

Training
We offer a wide range of bespoke training in all our specialist areas.

Expert Witnesses & Accident Investigations

Expert Witnesses, Accident Investigations & Criminal Proceedings
Specialist expertise in the conduct of litigation of accident investigations and criminal investigations and proceedings.

Case Studies

  • EBAA Emergency Response Manual
  • Business Aviation Safety Audit
  • Engine purchase briefings
  • Safety Management System
  • Secure Freight Project

Testimonials

Thanks to excellent work by Association member Gates Aviation, the European Business Aviation Association (EBAA) is offering all Europe-based business aircraft operators comprehensive guidance material on Emergency Response Planning.

Brian Humphries
EBAA President
 

IATA has contracted Gates Aviation on three occasions to undertake specialist research and provide advice and guidance for Secure Freight - its supply chain security project. Through applying clarity of thought, constructive challenge and subject matter expertise, Gates Aviation delivered a compelling feasibility study, comprehensive strategy workbook and interim security standards. Their work conditioned, and provided a solid foundation for, Secure Freight development.

IATA
 

I would like to express my gratitude for each one of you for your kind support and understanding during the 3rd GASC. Your indirect contribution to the humanitarian community in saving lives will always be very much appreciated. Your help, support and ideas on approaches to better achieve the objectives of the 3rd Global Aviation Safety Conference were insightful and of great assistance.

World Food Programme
 

When running a full scale major crisis management exercise, it is important for me to have external support who can add real value and independence to enhance our internal procedures. Without doubt, Gates Aviation was my No 1 choice. They were engaged from the start and were very pro-active and quick in understanding my requirements and how they could assist in delivering my objectives through their industry experience. They also provided an invaluable ‘sense-check’ throughout the process on our planning, internal engagement and delivery of the exercise.

Tiggy Thiagarajah
Resilience Manager, Virgin Atlantic Airways Ltd
 

Contact Information

  • Gates Aviation Ltd
    24 Paultons Square
    London
    SW3 5AP
  • Phone:+44 (0) 7768 930441
  • Email:info@gatesaviation.com

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