Our consultants have been selected from various sectors of the aviation industry based on their unique front line experience and detailed knowledge. Our expertise embraces business aviation, commercial aviation, airport management, military and government. Through our strategic partnerships we are also able to offer business development, financial and marketing expertise and other specialist disciplines.
Ping specialises in insurance and aviation liability issues, having acted for major UK, US and Chinese international airlines in numerous accidents, personal injury, delay, denied boarding, cargo and hull claims, and claims against third parties.
She advises aviation clients on disaster planning and risk management, products and airport liability, EU regulatory issues, and a variety of aviation contracts, Conditions of Carriage and terms of websites, as well as general commercial litigation.
Ping also advises on insurance policy coverage issues, and successfully defended a Lloyds’ broker before the English High Court in a US$100 million claim in relation to issue of insurance certificates, which led to the claim being withdrawn.
Awarded the highest mark in the Chinese Lawyer’s Qualification Examination in Chengdu municipality;
- Awarded the Beaumont Prize for the highest marks for two subjects in the Associateship of Chartered Insurance Institute (ACII) examinations.
Co-author of <Questions and Solutions in Commercial Law>, published in China;
Co-author of <The Aviation Law Review 2013>, published worldwide.
His flying experience is as commercial helicopter pilot in Australia, Malaysia, Indonesia and Papua New Guinea (PNG) from the late 1970s. In PNG, he became Chief Pilot then GM Operations at a large diverse helicopter operator until returning to Australia in 1992.
He is a graduate of the Cranfield University Aircraft Accident Investigation course in 1985 and was employed for several years as an Investigator with the Australian Bureau of Air Safety Investigation (BASI), now the ATSB. Alan was then employed by British Airways in the UK as an Air and Ground Safety Manager from 1998 until he retired in Dec 2008.
Since 2008 he has been involved in the implementation of Safety Management Systems with specialist and airline operators in the UK and Europe. He has conducted several IS-BAO Audits, both Stage One and Two. He also acts as a part-time Safety Manager for a small bizjet operator.
His experience covers areas such as accident investigation, use of Safety Information Systems, auditing of bizjet and airline operations (including helicopter operations) and implementation of Safety Management Systems. He holds both Australian and UK passports and is resident in SE UK.
His career not only covers cargo airlines, airport outstation management, helicopter accident claims, six years of light aircraft operation and programme management in central East Africa, twenty years of passenger airline claims management with British Caledonian Airways and Virgin Atlantic Airways but also four years of aviation legal work in London with Beaumont and Son Solicitors.
Kirsten joined the British Army as a legal officer where she trained as a prosecutor and conducted numerous court-martial trials worldwide, including at the ICTY in The Hague. She advised on legislative and regulatory issues of relevance to the army and ensured that that it was in compliance with UK and European law. She advised on international humanitarian law and rules of engagement in Afghanistan and served as a UN Military Observer in Georgia, where she designed and delivered training courses on forensic evidence collection and the prosecution of serious crimes.
Kirsten managed objections and litigation arising from administrative taxation decisions for a government department in Canberra and trained as a facilitative mediator as part of her Masters in International Studies from the University of Queensland.
He took up the post of Director General of the European Regions Airline Association (ERA) in 1987 and developed ERA from a small and indebted organisation into a highly motivated and effective organisation that is financially healthy. Under his leadership ERA achieved the respect of the European Commission, European Parliament and Europe’s air transport regulatory institutions for its knowledge and constructive approach in managing and reacting to the various issues that threaten the well-being of Europe’s regional airlines.
Mike established and Chaired, for 14 years until retiring from ERA, Europe’s Council for Environmentally Friendly Aviation (CEFA) which remains the principal forum for Europe’s air transport industry to coordinate policies, priorities and actions on environmental matters. He has been a Board Member of Flight Safety Foundation for 14 years to present, a Member of FSF Executive Committee for 9 years and was Vice Chair International for 3 years.
Starting his career in BEA, he worked on aircraft performance, weather minima, let-down procedures and other documentation to maintain the currency of aircraft operations manuals. Later, as a Systems Analyst in BA’s management Services Division, he specified and implemented computer systems for aircraft component control, stock control, catering supplies control and cargo management.
After transfer to BA’s Regional Division he was responsible for aircraft economic and operating evaluation, fleet requirements planning and airport planning. Mike provided the case for acquisition of Boeing 737 aircraft (later adopted by BA Mainline) and the rationalisation of Regional Division’s aircraft fleet. He was a member of a 12-strong team responsible for turning around Regional Division’s significant losses to break-even within 3 years.
He then became, for seven years, BA’s Adviser Operational Charges and member of IATA’s User Charges Committee responsible for negotiating BA’s landing and navigation fees worldwide.
Mike is a Fellow of the Royal Society of Arts, the Royal Aeronautical Society and the Chartered Institute of Logistics and Transport. He has been given three Lifetime Achievement Awards.
Dr Clark’s consulting work focuses on understanding how and why miscommunication happens and its safety implications. She uses both long-established and cutting-edge academic methodologies to reveal insights and understand messages that may be hidden ‘between the lines’ of talk and text. She specialises in cabin crew, flight crew, and controller communication and interaction.
In 2013, she received her PhD in Linguistics from Queen Mary, University of London, where she investigated how cabin crew use language to construct a professional identity and community. She maintains a Visiting Scholar position at Queen Mary, and engages in applied research in order to contribute to and enhance aviation safety and security. She regularly presents at international aviation and academic conferences.
Before starting her academic work, Dr Clark worked in the US civil aviation industry for ten years. Now based in the UK but working internationally, this experience gives her a unique perspective and insight into the day-to-day demands of crewmembers on the line.
Dr Clark works with industry and regulatory clients, and has most recently worked with the UK Civil Aviation Authority on a project involving pilot / controller communication and ICAO language proficiency.
Leaving the RAF in 1987 with an Airline Transport Pilot’s Licence, he flew the Boeing 757 and became a Training Captain on the Boeing 737 with Air Europe.
He joined Air Accidents Investigation Branch in 1991 and has investigated in excess of 500 accident and serious incidents in the UK and locations in Europe, North America, the Caribbean and the Arctic Circle. Additionally, he was able to maintain his ATPL becoming type rated on the Boeing 767, the Airbus A300‑600 and the Cessna Citation and qualifying as a helicopter pilot.
In 2005, he was appointed to the Senior Civil Service position of Deputy Chief Inspector responsible for the day-to-day management and operational processes & procedures for aircraft accident investigation in the UK, its overseas Territories, Crown Dependencies as well as AAIB’s involvement in foreign investigations. Additionally, he was responsible for the quality output for all AAIB reports and publications. He held the post of Chief Inspector before he resigned to become a freelance consultant in 2017.
He is trained in Strategic Command Crisis Management, the Analysis of Human Factors in Aviation Safety and Quality Management for Airline Operations.
John has extensive experience of managing, current, new and emerging security threats and a wide range of aviation safety risks. He is highly experienced in reviewing and enhancing performance, based on risk assessment and quality assurance and a has a track record of successfully delivering complex projects in diverse cross-border environments. John has worked in numerous States on short assignments and has in-depth understanding of relevant international and regional regulatory environments and compliance cultures. He has been project lead for a major client for approaching 2 years, developing and underpinning implementation of their Air Travel Safety and Risk Management Program.
In addition, for the past 10 years, Thierry has worked as an independent consultant on Compliance Management and Safety Management Systems for European and African companies.
His experience covers Airworthiness Management and Operations for bizjet operators.
Today, he is more focused on Emergency Reponse Plan development, audits and training.
Thierry holds an Air Safety Investigator License. He is registered as an IRCA auditor, and EASA independent external safety expert for Aircraft Continuing Airworthiness, Organization and Management of an AOC holder and Safety Management Event Response.